Entrepreneurs

How Limeade, The Seattle-Based Employee Experience Company, Is Finding Its Groove During COVID-19

Micah Solomon, Senior Contributor, Forbes; Customer Experience Consultant and Subject Matter Expert (SME): Give me a little background on Limeade. The name’s a blank canvas, and I don’t think everyone knows what you do.   Henry Albrecht, Founder and CEO, Limeade: We’re a software company focused on the employee experience and infusing what we call […]

Entrepreneurs

What’s Next For The Hospitality Industry: Experts Dish On Best Practices For Hotel And Restaurant Re-Openings

As a customer service and hospitality consultant, I advise hotels at all star ratings and service levels (up to and including triple-Five Star Forbes Travel Guide properties) on “the hospitality part of the hospitality industry”: proactive customer service, standards and best practices, and moments of wow, large and small. A typical consulting engagement for me […]

Entrepreneurs

Workplace Tips For A Productive Summer

Does summer put a damper on workplace productivity? It can … if you’re not flexible and prepared. Getty Ah, summer. The days are longer, the sun is warmer, and people seem … happier? In short, summertime is good.  But is it good for your business’s productivity?  In the summertime, work might be the last thing […]

Entrepreneurs

Storytelling In The COVID-19 Era: The Power–And Delicate Nature–Of Corporate Communications

The work of communications professionals has gotten tricky in this unprecedented time; yet its power has grown as well. At its best, corporate communications is a force for helping people navigate the challenges and changes brought on by the pandemic.   To gather insights on the craft of communications generally and within the current economic and […]

Entrepreneurs

While The Pandemic Has Slowed Travel Temporarily, Baby Boomers, Millennials And Gen Z Are Radically Changing This $8 Trillion Industry In The Same Way. Opportunities For Entrepreneurs Abound

Woman traveler taking a selfie with smartphone with the Eiffel tower in the background Getty The global travel industry is significantly large at $ 8 trillion through 2018. While it has undergone changes in the past ten years with companies like AirBnb, low cost airlines and experiential vacations, one trend that is rising among all […]

Entrepreneurs

Sustainable Brand Kalon Studios Releases Rugosa, Its First Furniture Collection In Two Years

The sustainable design studio, Kalon Studios, has released its first furniture collection in two … [+] years this week. Kalon Studios Kalon Studios, the LA-based sustainable design studio, launched its first furniture collection in two years this week called Rugosa through the (now-online) designer showcase, Sight Unseen. Named after the Rhode Island seaside retreat where […]

Entrepreneurs

Digital Agency A&E On The Power (And ROI) Of Influencer Marketing–Plus How To Become An Influencer Yourself

A&E (the initials belong to its two founders, Amra and Elma Beganovich, sisters best known by their first names) is a digital agency with a powerful portfolio of Fortune 500 companies as clients, including Netflix, Wells Fargo, Procter & Gamble, and Johnson & Johnson. As influencers, Amra and Elma have over 2.2 million social followers […]

Entrepreneurs

How Narcissistic Leaders Can Destroy Organizations During Covid-19

How Narcissistic Leaders Can Destroy Organizations During COVID-19 Getty In many ways, narcissism is indelibly linked to leadership. After all, research has shown that leaders tend to score higher on traits, such as narcissism, than the rest of the population. Indeed, one study found that when a group had no leader, it was typically the person with most narcissistic […]