What’s Next For The Hospitality Industry: Experts Dish On Best Practices For Hotel And Restaurant Re-Openings

As a customer service and hospitality consultant, I advise hotels at all star ratings and service levels (up to and including triple-Five Star Forbes Travel Guide properties) on “the hospitality part of the hospitality industry”: proactive customer service, standards and best practices, and moments of wow, large and small. A typical consulting engagement for me […]


Workplace Tips For A Productive Summer

Does summer put a damper on workplace productivity? It can … if you’re not flexible and prepared. Getty Ah, summer. The days are longer, the sun is warmer, and people seem … happier? In short, summertime is good.  But is it good for your business’s productivity?  In the summertime, work might be the last thing […]


Why You Should Bet On the Future of Ecommerce

May 22, 2020 5 min read Opinions expressed by Entrepreneur contributors are their own. Social-distancing measures and business closures have significantly disrupted consumer spending habits. While this has created a period of uncertainty for many, ecommerce has instead been trending in a positive direction. The buying habits that have been changing are unlikely to suddenly shift […]


RapidAPI raises $25 million to grow its API marketplace

RapidAPI, an online marketplace where developers can discover application programming interfaces (APIs), has added a further $ 25 million to its series B round of funding, doubling the figure it announced last June. Existing investors, including Microsoft’s M12 and Andreessen Horowitz, participated in the round. Founded in 2014, San Francisco-based RapidAPI helps developers find, test, […]


Storytelling In The COVID-19 Era: The Power–And Delicate Nature–Of Corporate Communications

The work of communications professionals has gotten tricky in this unprecedented time; yet its power has grown as well. At its best, corporate communications is a force for helping people navigate the challenges and changes brought on by the pandemic.   To gather insights on the craft of communications generally and within the current economic and […]


Work From Home: How to Save Your Company’s Website Traffic During This Pandemic

May 21, 2020 6 min read Opinions expressed by Entrepreneur contributors are their own. The effect of this coronavirus pandemic on businesses all over the world cannot be overemphasized. To curtail the rate at which this virus spreads, governments in many countries put a temporary restriction on movement. This restriction has impacted both offline and online […]


While The Pandemic Has Slowed Travel Temporarily, Baby Boomers, Millennials And Gen Z Are Radically Changing This $8 Trillion Industry In The Same Way. Opportunities For Entrepreneurs Abound

Woman traveler taking a selfie with smartphone with the Eiffel tower in the background Getty The global travel industry is significantly large at $ 8 trillion through 2018. While it has undergone changes in the past ten years with companies like AirBnb, low cost airlines and experiential vacations, one trend that is rising among all […]


Older Workers Must Be Proactive About Their Future

May 21, 2020 6 min read Opinions expressed by Entrepreneur contributors are their own. Rick Terrien is the author of Ageless Startup: Start a Business at Any Age, via  Entrepreneur Press. Buy it now from Amazon | Barnes & Noble | IndieBound. The world has changed. This is not a drill. Older workers are especially vulnerable to being left behind. No matter […]